This person will support the Fundraising & Development Team by managing social media engagement, point of contact for all Third-Party events, monthly email correspondence, CRM data entry, and assist with donor outreach and engagement.
Apply here: Development Coordinator- Travis Mills Foundation
Essential Duties and Responsibilities:
- Support donor communication: Draft, send, and follow up on donor communications, including thank-you emails, acknowledgment letters, and updates about the impact of their donations.
- Prepare and send monthly and end-of-year donation receipt letters under IRS guidelines and the organization’s policies, ensuring accuracy in the amounts, dates, and donor details.
- Maintain a system of outreach with recurring donors with regular communication, ensuring they feel valued and informed about the organization’s progress.
- Assist in donor recognition efforts in a timely and effective manner with thank-you notes, recognition events, or special mentions in TMF marketing and materials.
- Work with the finance department to accurately record all donor information and donations in Salesforce, ensuring data is up-to-date and easily accessible for reporting and future outreach efforts.
- Assist in ensuring that all donor profiles are correctly updated with relevant information, including contact details, giving history, and communication preferences.
- Generate reports for donor analysis, campaign tracking, and other fundraising metrics as needed.
- Track and maintain accurate records of all correspondence with donors, including emails, phone calls, and meetings.
- Support the planning, logistics, and execution of third-party fundraising events. Tasks may include event promotion, managing invitations and RSVPs, coordinating volunteers, and assisting with on-site event activities. Occasional nights and weekends required.
- Assist in preparing event materials, particularly sponsorship materials.
- Works in coordination with the Fundraising & Development team to coordinate the production and mailing of year-end appeal letters and other donor mailings (running reports, creating and cleaning mailing lists, and coordinating volunteers/staff needs).
- Works with the administrative team and coordinates with volunteers to enhance thanking efforts throughout the year.
- Lead the implementation of donor recognition and stewardship activities.
- Provide input and suggestions on strategies to engage and retain current donors and attract new ones.
- Manages pipeline and ensures timely and appropriate donor engagement strategies are met for all giving channels.
- Continuously learn and stay updated on best practices in donor stewardship, Salesforce management, and fundraising strategies.
- Serves as spokesperson for the Foundation as needed.
- Responsible for social media content.
- Assists with planning and execution of all Travis Mills Foundation signature events.
Minimum Qualifications (Knowledge, Skills, and Abilities):
- A high school diploma or GED equivalent required
- Experience as an office assistant is preferred but not required
- Experience working with a CRM, particularly Salesforce is preferred
- Passionately committed to our mission: veterans and military families
- Fast, proficient, and accurate typist
- Extensive knowledge of Microsoft Suite and other administrative programs
- An outstanding communicator, both orally and written
- Excellent customer service skills
- Self-starter who works well independently
- Ability to prioritize given tasks and work efficiently towards completing them
- Detail-oriented and exceptional organizational skills
- Professional demeanor
- Ability to work occasional nights and weekends
- Ability to travel occasionally for work-related events
