The Bureau of Motor Vehicles is hiring temporary Customer Representative Specialist’s 8am-5pm Monday thru Thursday $19.76 per hour For the following locations:• Augusta- 1 position• Bangor- 2 positions• Kennebunk- 1 position• Lewiston- 1 position• Portland- 1 position• Scarborough- 1 position• Springvale- 1 position• Topsham- 1 position
These temporary employees will support daily operations within BMV branch offices and must meet the minimum qualifications for the Customer Rep Specialist – MV Branch classification.
Additionally, travel may be required. Typical duties may include:• Assisting customers with motor vehicle registrations, driver licenses and permits, State IDs (including Real ID), voter registrations, license plates, handicap placards, and title applications• Reviewing legal documentation to verify residency, legal presence, insurance coverage, and eligibility requirements• Explaining motor vehicle laws, rules, regulations, and bureau policies to the public• Processing registrations, specialty plates, and title applications while ensuring compliance with applicable regulations• Collecting and reconciling transaction funds and maintaining daily cash accountability• Performing vehicle identification number (VIN) inspections when required• Assisting with branch financial reconciliation in the absence of a branch manager• Supporting training of new employees on BMV procedures and policies• Assisting with supply inventory including plates, stickers, and forms• Coordinating with other BMV units, town offices, and law enforcement when necessary• Utilizing language access services to assist customers whose primary language is not English Requirements: Candidates should have training, education, or experience in office and administrative support work that demonstrates:• Strong customer service experience assisting the public with applications, fees, examinations, or services involving eligibility or compliance requirements• The ability to make independent decisions regarding processes and actions in accordance with established procedures• The ability to effectively assist customers and maintain composure in stressful customer-service situations Contact:
Comments: Please send a resume and cover letter to the above email address. On the subject line please indicate CRS and which location.
